Privacy Policy

Last updated • 2026

This privacy policy explains how nailrefresh.co.uk ("we", "us", "our") handles information when you visit this website or place an order. We are committed to protecting your privacy and handling your data in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

Information we collect

Order details you provide at checkout — such as name, delivery address, email and phone — needed to fulfil your order. Card payments are processed securely by our payment provider; we do not store full card details.
Contact information when you email our support team.
Usage data, such as pages visited and general device information, collected automatically to help us understand and improve the site.

How we use your information

To process, ship and support your order.
To respond to enquiries and handle refunds under our guarantee.
To maintain, secure and improve the website.
To meet legal and accounting obligations.

Cookies

This site may use cookies and similar technologies for essential functionality and basic analytics. You can control or block cookies through your browser settings; disabling some cookies may affect how parts of the site work.

Sharing your information

We share information only as needed to run the service — for example with payment processors, shipping and fulfilment partners, and order-processing providers — and where required by law. We do not sell your personal information.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, and to object to certain uses. To exercise any of these rights, contact us at hello@nailrefresh.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).

Data retention & security

We keep personal data only as long as necessary for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it.

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